PRIVACY POLICY
Last updated: 10 August 2026
SKRATCH LOGIC respects your privacy. This Privacy Policy explains how we collect, use, share, and protect personal data when you visit our online store, place an order, or contact us.
1. DATA CONTROLLER
The controller of your personal data is:
Kazimierz Szołtysik SKRATCH LOGIC
ul. Turystyczna 12/22
44-335 Jastrzębie-Zdrój
Poland
Email: info@skratchlogic.com
If you have any questions about this Privacy Policy or would like to exercise your data-protection rights, please contact us at the email address above.
2. PERSONAL DATA WE COLLECT
Depending on how you use the store, we may collect:
- Name and surname;
- Billing and shipping address;
- Email address;
- Telephone number, where provided or required for delivery;
- Order details, including purchased products, order value, delivery method, and order history;
- Messages and other information you send to us by email or through social-media platforms;
- Technical data generated when you use the store, such as IP address, browser type, device information, and cookie-related data.
We do not receive or store your full payment-card details. Payments are handled by the payment provider selected at checkout.
3. WHY WE USE YOUR DATA
We process your personal data for the following purposes:
a) To process and deliver your order, provide order confirmations, handle payments, communicate about your purchase, and provide customer support.
Legal basis: performance of a contract or taking steps at your request before entering into a contract.
b) To comply with legal duties, including accounting, tax, consumer-protection, product-safety, fraud-prevention, and record-keeping obligations.
Legal basis: compliance with a legal obligation.
c) To establish, pursue, or defend legal claims; protect the security of our store; prevent fraud and misuse; and maintain basic business records.
Legal basis: our legitimate interests, provided that your rights and freedoms do not override those interests.
d) To respond to your messages, questions, warranty requests, returns, and complaints.
Legal basis: performance of a contract, compliance with legal obligations, or our legitimate interest in providing customer service.
We do not use your personal data for marketing emails unless you separately and voluntarily opt in to receive them.
4. WHO RECEIVES YOUR DATA
We share personal data only where necessary to operate the store, process orders, deliver products, comply with the law, or protect our rights.
Depending on the order and the services used, recipients may include:
- Big Cartel, which provides the e-commerce platform hosting this store;
- Payment service providers used at checkout;
- Shipping and delivery companies;
- Accounting, tax, legal, and IT-service providers;
- Authorities and other entities where disclosure is required by law or necessary to establish, exercise, or defend legal claims.
These recipients process personal data only to the extent necessary for their services and under their own legal, contractual, or statutory obligations.
5. INTERNATIONAL TRANSFERS
Some service providers used to operate the store may process personal data outside the European Economic Area, including in the United States.
Where such transfers occur, we use providers that apply appropriate safeguards required by applicable data-protection law, such as an adequacy decision, Standard Contractual Clauses, or another lawful transfer mechanism.
6. HOW LONG WE KEEP DATA
We keep personal data only for as long as necessary for the purpose for which it was collected.
In particular:
- Order, invoice, and payment-related records are retained for the period required by applicable accounting and tax law;
- Customer-service correspondence, return records, warranty records, and complaint records are retained for the time needed to resolve the matter and, where necessary, until the expiry of applicable limitation periods;
- Data processed for security, fraud prevention, or legal claims is retained for as long as necessary to protect or pursue those interests;
- Data processed on the basis of consent is retained until you withdraw your consent, unless another legal basis requires longer retention.
After the relevant retention period, data is deleted, anonymised, or securely archived where permitted or required by law.
7. YOUR RIGHTS
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with similar rights, you may have the right to:
- Request access to your personal data;
- Request correction of inaccurate or incomplete data;
- Request erasure of your data where applicable;
- Request restriction of processing;
- Object to processing based on our legitimate interests;
- Request data portability where applicable;
- Withdraw consent at any time where processing is based on consent; and
- Lodge a complaint with the competent data-protection authority.
In Poland, the competent authority is the President of the Personal Data Protection Office (Prezes Urzędu Ochrony Danych Osobowych / UODO).
To exercise any of your rights, contact us at info@skratchlogic.com. We may need to verify your identity before responding to your request.
8. COOKIES AND SIMILAR TECHNOLOGIES
The store and the Big Cartel platform may use cookies and similar technologies that are necessary for the store to function properly, including maintaining the shopping cart, enabling checkout, preventing fraud, and ensuring security.
You can manage or delete cookies through your browser settings. Please note that disabling strictly necessary cookies may affect the availability or functionality of the store.
We do not currently use optional analytics, advertising, retargeting, or social-media tracking cookies on this store. If we introduce such tools in the future, we will update this Privacy Policy and, where required, request your consent before placing non-essential cookies.
9. THIRD-PARTY WEBSITES AND SOCIAL MEDIA
Our website or communications may contain links to third-party websites or social-media platforms. We are not responsible for the privacy practices of those third parties.
If you contact us through Instagram, Facebook, or another social-media platform, that platform may process your data according to its own privacy policy.
10. DATA SECURITY
We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, alteration, misuse, or disclosure. However, no online transmission or storage system can be guaranteed to be completely secure.
11. CHILDREN
This store is not intended for children. We do not knowingly collect personal data from children without the consent of a parent or legal guardian where such consent is required by law.
12. CHANGES TO THIS POLICY
We may update this Privacy Policy when our practices, services, or legal obligations change. The current version will always be published on this page with the “Last updated” date shown at the top.